PressureWashingBossPro Blog — Billing & Payments

Billing Yearly House Wash Plans: Pressure Washing Customers Who Come Back Every 365 Days

A yearly house wash customer is the closest thing a residential pressure washing company has to a subscription. Every spring, the house gets washed, the customer pays, and nobody has to sell anything. The trick is making the billing as automatic as the visit, so the plan keeps running without the owner remembering each customer by name.

Tax Set, Now Think Recurring

Sales Tax on Pressure Washing Invoices: Setting It Up and Knowing When to Ask an Accountant covered getting one line on the invoice right. Yearly plans are about getting the same invoice right year after year.

The challenge with yearly work is the gap. A year is long enough for customers to forget the price, change their card, sell the house, or forget they ever signed up. Billing has to bridge that gap without a phone call each time.

Setting Up the Plan

In PressureWashingBossPro, recurring work is set by minimum days between visits. A yearly house wash is 365. The job details stay on the address: “House Wash, Driveway · 3,800 sq ft · 2-story · Vinyl · Soft Wash,” with access notes like the spigot location and plants to cover.

When the visit comes due, it lands on the Waiting List, the live map and list of every visit that has come due. Pins are colored by status: not due yet, due now, or overdue past a seven-day grace period. The office schedules it onto a route, and the crew sees it in their day like any other job.

How a Yearly Visit Gets Billed

The cleanest setup for yearly customers is a card on file with auto-charge on completion:

1. The visit comes due on the Waiting List.
2. The customer gets a night-before reminder if they have that alert turned on.
3. The crew washes the house, takes before-and-after photos and taps Complete.
4. The invoice is created from the job and the card on file is charged.
5. The customer gets an itemized invoice marked paid.

Customers who prefer to pay each time get the invoice in the customer app and pay online. Either way, the office does not touch it unless something goes wrong.

Keeping the Card Current

A year is plenty of time for a card to expire. The best time to catch that is before the visit, not after a decline. Before your spring season, a short text to yearly customers helps: “Your yearly house wash is coming up. If your card has changed, you can update it in our customer app.”

If a card is declined on the day, the invoice stays open and the customer can update the card in the app. That is covered in Declined Cards: Fixing a Failed Pressure Washing Payment From the Customer App.

Price Changes Between Years

Prices change. Chemical, fuel and labor costs go up, and a yearly customer locked at a price from three years ago may no longer be worth the trip. Decide how you handle price changes for yearly customers and tell them before the visit, not on the invoice.

A simple approach: review yearly prices once a year in the off-season, update the job prices on the addresses that need it, and send a short message to affected customers before their visit comes due. A customer told in February that their spring house wash will be a bit more is much happier than one who finds out from a charge.

Bundles and Add-Ons

Yearly plans are a natural place to bundle. House wash plus driveway plus walks every spring, priced together, is easy to sell and easy to bill. Put each surface on its own line so the customer sees what is included, and show any bundle discount as its own line.

Customers often add something on the day: the back patio, the fence, gutter brightening. The crew notes it, the office adds it as a line item, and it shows on that year's invoice. If the customer wants it every year, add it to the job details on the address so it comes back with the plan. See Adding On-Site Extras to the Invoice: Gutter Brightening, Rust and Gum Removal on Pressure Washing Jobs.

Selling the Plan in the First Place

Yearly plans are easiest to sell right after a first wash, when the customer is looking at a clean house. The sign-up form on your website can offer a yearly plan with the card captured at sign-up, and the customer app lets existing customers sign up for services and pricing you offer. A customer who signs up for the yearly plan at the end of their first visit is a customer you do not have to market to again.

A Plan That Bills Itself

Set to 365 days, with a card on file and auto-charge on completion, a yearly house wash bills itself. The office checks prices once a year and catches the occasional expired card, and the rest happens on its own. PressureWashingBossPro handles the recurring schedule, the Waiting List, the invoice and the charge. For everything else on billing, see the pressure washing invoicing software page.