PressureWashingBossPro Blog — Crew App

Two Rigs, Two Routes: Splitting Residential and Commercial Washing in the Crew App

The second rig changes a washing company. Suddenly there are two routes to build, two crews to keep track of, and two very different kinds of work competing for the schedule. Many companies settle on a simple split: one rig on residential house washes and flatwork, one on commercial work that runs early in the morning or after close. The crew app is what keeps those two days from tangling.

From One Rig to Two

The solo setup is covered in The Owner-Operator Pressure Washing App: Washing, Routing and Getting Paid From One Phone. If you have been running that way, your addresses already have their job details and access notes, which makes adding a second rig much easier.

Why Split Residential and Commercial

Residential and commercial washing are different enough that keeping them on separate rigs often makes sense:

• Hours. Residential runs in daylight while people are at work. Commercial often runs before opening or after close.
• Equipment. Commercial flatwork and grease often call for hot water and big surface cleaners. Residential leans on soft wash for siding and roofs.
• Rhythm. Residential is mostly yearly house washes and one-time jobs. Commercial is monthly drive-thrus and storefronts and quarterly HOA common areas.
• Billing. Residential customers often pay by card on file at completion. Commercial accounts are often set to Monthly and get one statement covering every location.

Splitting the work lets each rig be set up for its kind of job and each crew get good at it.

Setting Up the Rigs

In the office, each washer is an employee with a personal PIN and a rig assignment. Assign your residential washers to Rig 1 and your commercial washers to Rig 2. That assignment is what ties the dispatch board to each crew's phone.

On the dispatch board, jobs are shown by day, and you can filter by rig. Build Rig 1's day with the residential jobs that came due on the Waiting List, and Rig 2's with the commercial stops. Saved views let you flip between each rig's board without setting the filters every time.

Routing Each Rig

Each rig gets its own route order. Auto-route Closest First or Furthest First from the shop, then adjust by hand:

• Residential: group jobs by neighborhood and put customers who asked for an early start at the top.
• Commercial: respect each site's window. The drive-thru that closes at 10 comes before the one that closes at midnight.

Each crew's phone shows only their own rig's list, in the order you set. When you move a job on the board, the phone follows.

What Each Crew Sees

The crew app works the same for both rigs, but the cards look different. A residential card might read “House Wash, Driveway · 3,800 sq ft · 2-story · Vinyl · Soft Wash” with access notes about the spigot, the dog and the roses. A commercial card might read “Drive-Thru, Dumpster Pad · 2,400 sq ft · Concrete · Hot Water” with notes about the enclosure code and which hours to arrive.

Both crews use the same three buttons, take before-and-after photos, and clock in and out. The residential crew's Complete usually charges a card. The commercial crew's Complete rolls into the monthly statement. Neither crew has to think about which is which.

The Office View

With two rigs out, crew GPS on the office map earns its keep. When a residential customer calls asking to add a patio, the office can see whether Rig 1 is nearby. When a commercial manager calls asking if the crew made it last night, the completed job with photos answers the question.

Keep the rigs flexible. On a slow residential day, Rig 1 can pick up a few commercial stops in daylight. On a rainy week, commercial work under cover in a parking garage might be the only work that can run. Moving a job from one rig to the other happens on the board, and both crews' phones follow.

Growing Past Two

The same pattern scales. A third rig might take HOA common areas or a second residential route. Each rig has its crew, its board view and its list on the phone. The plans grow with you too: Start at $59, Pro at $89 and Crew at $199 per month, all with the crew app.

Adding rigs means adding washers, and adding washers means rolling out the app to people who did not ask for it. The common mistakes are covered next in Mistakes to Avoid When Rolling Out a Crew App to Your Pressure Washing Crew. For everything else, see the pressure washing crew app page.