PressureWashingBossPro Blog — Crew App

Company Login Plus a Personal PIN: How Washers Sign In to the Crew App

Signing in sounds like the least interesting part of a crew app. It is also the part that decides whether you can trust anything the app tells you later. If three washers share one login, you cannot tell who took the photos, who skipped the job or who clocked in at 6:40. PressureWashingBossPro solves that with two pieces: a company login and a personal PIN.

Two Pieces, Two Jobs

Getting the app onto the phone is covered in Installing the Pressure Washing Crew App From the Browser: No App Store Required. Once the icon is on the home screen, the washer signs in.

The company login tells the app which business the phone belongs to. It is the same for everyone on your crew. The personal PIN tells the app which person is holding the phone. Every washer gets their own, set up by the office when the employee is added.

Together they mean a washer never needs a full email-and-password account to get through the day, but every action still lands under the right name.

What the PIN Ties to the Washer

Once a washer is signed in with their PIN, the app knows who they are, and that shows up all through the records:

• Their jobs. The list shows the jobs on their rig for the day, in route order.
• Start, Skip and Complete. The office sees who started each job and who finished it.
• Photos and notes. Before-and-after photos and job notes are saved under the washer who took them.
• Time clock. Clock-ins and clock-outs belong to the person, not the phone.
• Location. Crew GPS on the office map shows which washer is where.

That matters the first time a customer says the sidewalk got missed. You can see who was there, when they started, when they finished, and what the photos show.

Setting Up PINs in the Office

Each washer is added as an employee in the office, with a personal PIN and a rig assignment. A few habits make this smoother:

• Add the employee before their first day. Then the ride-along starts with the washer signing in, not with the owner digging through settings.
• Pick PINs that are not obvious. Avoid 1234, the house number or the last four of a phone number everybody knows.
• Assign the rig. The rig assignment is how the dispatch board and the phone agree on whose jobs are whose.
• Tell them the PIN in person. Not in the group text, where it sits forever next to everybody else's.

If a washer moves from the residential rig to the commercial night route for a few weeks, change the rig assignment in the office. Their PIN stays the same, and the next morning their phone shows the new route. Nobody has to learn a new login just because the work changed.

Office staff are set up separately with their own office user roles, so the person answering phones and building routes is not signing in with a washer's PIN either.

When Someone Forgets Their PIN

It will happen, usually at 6:45 in the morning. The fix is in the office: look up the employee and give them their PIN or set a new one. Tell the crew to call or text the owner or office manager rather than borrowing someone else's PIN for the day. A borrowed PIN means a day of photos and clock-ins filed under the wrong person, which is worse than a five-minute delay.

When Someone Leaves

Washing crews turn over, especially around the busy season. When a washer leaves, turn off their access in the office. Their PIN stops working, and with it goes their view of your customers' addresses, gate codes and access notes.

Compare that to the old way: gate codes in a group text, a printed route sheet in the truck, and a former employee who still has every code they were ever sent. Access notes are covered in more detail in Spigots, Gates, Dogs, Plants and Cars: Access Notes in the Pressure Washing Crew App.

Shared Phones and PINs

Some companies keep a phone with each rig instead of using personal phones. The PIN still works the same way. The company login stays on the rig phone, and each washer signs in with their own PIN at the start of the shift. If two washers ride together, decide who signs in for the rig, and make sure that person is the one tapping Complete and taking the photos.

Next: The Day's List

Once the washer is signed in, the first thing they see is the day's jobs in route order, which is the subject of the next guide. To see how sign-in fits with everything else on the crew's phone, visit the pressure washing crew app page.